5 reasons to not offer online booking

Rose-Marie Shadeed | August 2016

GOrendezvous has changed the lives of thousands of professionals over the past 4 years with more than 800,000 appointments registered on its platform. While these professionals will never go back to taking appointments on paper or by telephone, we also know what can make you hesitate if you have not tried it yet. Here are the 5 hesitations we hear the most often when we meet you.

1

I will lose control of my schedule

You probably think that online booking won’t work for you because your needs are too complex. Perhaps you offer shorter appointments for children or you reserve time slots that are only for emergencies. Maybe you spend your week between two places? It is also possible that you want to accommodate your clients by accepting appointments later than the time at which you are suppose to finish.

GOrendezvous was designed for professionals like you, with the intelligence and flexibility required to meet the needs that reflect your reality, even those you think are too complex! Taking appointments online with our platform, is like taking a call from a client, without wasting your time on the phone


#YouAreNotDreaming


2

I do not want to post all my availabilities and show an empty schedule

Suppose a customer calls to make an appointment and you tell him to choose any day, at any time. What does this say about your business? They will probably think you offer basic services and that nobody wants to consult with you so they will quickly go elsewhere. Let’s be honest, a busy schedule looks good. Our platform allows you to look good by showing a few available time slots per day, but not all of them!!

3

I want to give priority to my current clients

Like all of us, you are happy to acquire new clients and to see your clientele grow. It is common in the areas of health, wellness, sport or aesthetic practice, that after the first appointment, a client will require a follow-up appointment. For example, I need to see my physiotherapist every week for the next month to heal a sprain and I also rely on my aesthetician to make sure my nails are done every two weeks! From our experience, we understand your situation. It is essential to book time slots strictly for follow-up appointments. Otherwise, clients will think that you do not care about their wellbeing.


#WeKnow


GOrendezvous detects the new clients from your existing clients and can propose services and offer different schedules to them. You can even request that new clients call before booking their first appointment. We know you like that!

4

I see two clients simultaneously at 30 minute intervals

It is an added stress to manage your appointments when you see more than one client at the same time for certain services. This is common among professionals like chiropractors and acupuncturists. You have to pay extra attention when booking and make sure to not make a mistake. We understand this challenge well. Why not reduce your margin for error? At GOrendezvous, we L-O-V-E a challenge! We can say that this one is a mission accomplished! You will see that it is now very easy to see more than one client at the same time, at the time slot you prefer.

5

I am not tech-savvy enough

Do you have a smartphone, a tablet, an email address or even a Facebook account? If yes, then you are more tech-savvy, resourceful and plugged in than you think! Many of our clients thought that they were not tech-savvy enough to use a platform for online scheduling, but GOrendezvous is so easy and intuitive to use, that they are never going back to paper! Our customer service is friendly and free! A human -yes, a real person- will be happy to talk to you and help you start your very own account.


#FreeFriendlySupport


If you have not tried GOrendezvous yet, for one of these reasons, you now know that we understand your fears and we dare you to challenge us! Enjoy our free 30-day trial to try it out. If you can no longer do without it, remain assured, you can choose between our three super affordable packages, including one that is completely free! That is not a joke! No fee will be added to your package. We aren't fans of hidden charges ;)

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Rose-Marie Shadeed

Customer Account Manager